MN
Mzamo N

1 reviews | Active since Jul 2020

26 Jul 2020, 19:41

Capitec bank again

Capitec bank continued to debit the residual of the money they claim I owe them despite the dissatisfaction that I raised about the way they operate and even if I requested them to pay on installment because even from the start it wasn't my fault

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Replies (2)
Capitec Bank
Capitec Bank's reply27 Jul 2020, 09:28
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 
Capitec Bank
Capitec Bank's reply27 Jul 2020, 17:43
Official
Good day Mr Ntanjana As discussed telephonically, I confirm the matter has been dealt with. Kind regardsComplaint ManagementCapitec Bank