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Bettie R
1 reviews | Active since Jul 2021
16 Nov 2022, 20:38
Capitec Bank Account Hacked
I am a pensioner and my pension got hacked out of my account around 27 October. I made a police statement and left it with the ***** department of the bank to investigate. I called this morning, but there was no progress made yet. I really need my pension money, I am desperate. In you experience, how long does these investigations normally take. Kind regards
Elisabetha M Roughley
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Replies (2)
Capitec Bank's replyOfficial
16 Nov 2022, 21:24Good day Bettie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Capitec Bank's reply16 Nov 2022, 21:24
Official
Good day Bettie
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
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Bettie R's updateReviewer Update
16 Nov 2022, 21:27Thanks very much, I appreciate
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Bettie R's update16 Nov 2022, 21:27
Reviewer Update
Thanks very much, I appreciate