CAPITEC BANK ACCOUNT FROZEN

Good day hello Peter My name is Londiwe shangase and I have been banking with CAPITEC for over 10 Years. In 2018 they decided to close my account because someone reported my account, I used to lend people I work with money and someone refused to pay and I opened a case against them and they decided to pay because they saw that I am taking the legal route. and I have been trying to call Capitec for the past 2 weeks and no one is responding. Capitec putted my account on hold because someone who was owing me reported my account after paying my money. That person has been owing me for 2 years my 10k, Mind you I was using that account for my savings and now no one is willing to help me at Capitec. Please help me I need my account and my money because other banks are very expensive with charges.