RC
Ricardo C

1 reviews | Active since Jan 2020

28 Jan 2020, 20:21

Capitec bank account deactivation

Hi guys ,money came in my account over the weekend and today when I checked my app I noticed that all 3 of my accounts in the capitec app has been removed, I called in and they said the person that paid money into my account reported it as ***** hence them removing my accounts and never allowing me to reopen them or giving me a option to take this further. I have been with capitec since November 2008 and now all of a sudden some1 pays money to my account and cause I dont know where the funds came from they blocked and deleted my accounts,is this nonsense fair ?

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Jan 2020, 09:23
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank