RC
Ricardo C
1 reviews | Active since Jan 2020
28 Jan 2020, 20:21
Capitec bank account deactivation
Hi guys ,money came in my account over the weekend and today when I checked my app I noticed that all 3 of my accounts in the capitec app has been removed, I called in and they said the person that paid money into my account reported it as ***** hence them removing my accounts and never allowing me to reopen them or giving me a option to take this further. I have been with capitec since November 2008 and now all of a sudden some1 pays money to my account and cause I dont know where the funds came from they blocked and deleted my accounts,is this nonsense fair ?
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Replies (1)Capitec Bank's replyOfficial
29 Jan 2020, 09:23I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply29 Jan 2020, 09:23
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
