AU
Andries U
1 reviews | Active since Apr 2018
22 Jul 2020, 17:01
Capitec Bank
Good day. On the 4 th of July an a amount of R20000.00, R10000.00 and another amount of R10000.00 rand was drawn out of my credit account without my nollige. Not even a sms went of. On the 7 th of July i saw it and immediatly contact Capitec Bank to report it. I even mail them a statement made at the police station that i dont know any thing about it. I never got any feed back from them and yesterday they mail me to said that i must get a court order for them to continue i vestigation. Can you pls assist in this matter.
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Replies (2)
Capitec Bank's replyOfficial
23 Jul 2020, 08:32I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply23 Jul 2020, 08:32
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
28 Jul 2020, 12:22Good day Andries U
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply28 Jul 2020, 12:22
Official
Good day Andries U
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
As per our telephonic discussion, your matter has been resolved.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank