SS
Semakaleng S
1 reviews | Active since Sept 2019
12 May 2020, 09:25
Capitec Bank a bunch of *******. I hate this ban****
For the third time in 2 weeks Capitec Bank is giving me a problem with my OWN MONEY! I am soo furious with this bank I wish the government would close them, they are *********** and they are *******, they ***** our hard earned money, they are full of ****! I have however reported them to the Ombudsman and awaiting their response, I want to expose them for *****ing money from us and claim that they put their customers first.
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Replies (3)
Capitec Bank's replyOfficial
12 May 2020, 10:16Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply12 May 2020, 10:16
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
SS
Semakaleng S's updateReviewer Update
14 May 2020, 14:26Now your consultants are hanging up my calls just because I want written proof of the contract where I signed that I gave you permission to ***** money from my account. Why are you soo ****ing ***********??? Why are you messing with people's lives and not showing remorse for that?????? I WANT MY MONEY YOU ****EN *******!!
SS
Semakaleng S's update14 May 2020, 14:26
Reviewer Update
Now your consultants are hanging up my calls just because I want written proof of the contract where I signed that I gave you permission to ***** money from my account. Why are you soo ****ing ***********??? Why are you messing with people's lives and not showing remorse for that?????? I WANT MY MONEY YOU ****EN *******!!
Capitec Bank's replyOfficial
14 May 2020, 15:02Good day Semakaleng S
I do apologize for the inconvenience that has been caused.
As requested written feedback has been emailed to you along with your agreement.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
I do apologize for the inconvenience that has been caused.
As requested written feedback has been emailed to you along with your agreement.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
Capitec Bank's reply14 May 2020, 15:02
Official
Good day Semakaleng S
I do apologize for the inconvenience that has been caused.
As requested written feedback has been emailed to you along with your agreement.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank
I do apologize for the inconvenience that has been caused.
As requested written feedback has been emailed to you along with your agreement.
Should you require further assistance, kindly contact us directly.
Kind regards
Capitec Bank