SD
Sandra D
1 reviews | Active since Jun 2019
02 Jan 2020, 11:38
Capitec Bank
After writing a review last week about a ********** transaction involving Alisha Mayer ref No 7***1 at end of November 2019 re he card been swiped of R10,500
A clerk from Capitec contacted her and said even though she has already submitted a affidavit, she has to get a COURT ORDER
HOW is this possible
She does not have a cent , Where and how does she go about getting a court order
The funds were first deposited into another Capitec account -IS THIS NOT INTERNAL *****
Surely this is not the case that a COURT ORDER HAS TO BE OBTAINED
Is this another ploy of Caoitec to not pay out on ***** cases as they are unable to control the ***** that is RIFE in Capitec
A TOTAL DISGRACE
PLEASE PEOPLE BE WARNED !!!!!!
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Replies (2)0
Replies (2)
Capitec Bank's replyOfficial
02 Jan 2020, 13:09I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply02 Jan 2020, 13:09
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
03 Jan 2020, 09:25Hi Sandra D
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, we are unable to provide any details as you are not the account holder.
Should you have any further queries in this regard, you are more than welcome to contact us.
Regards
Capitec Bank
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, we are unable to provide any details as you are not the account holder.
Should you have any further queries in this regard, you are more than welcome to contact us.
Regards
Capitec Bank
Capitec Bank's reply03 Jan 2020, 09:25
Official
Hi Sandra D
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, we are unable to provide any details as you are not the account holder.
Should you have any further queries in this regard, you are more than welcome to contact us.
Regards
Capitec Bank
Thank you for providing me with an opportunity to look into your matter.
As per telephone conversation, we are unable to provide any details as you are not the account holder.
Should you have any further queries in this regard, you are more than welcome to contact us.
Regards
Capitec Bank