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Delisiwe S
1 reviews | Active since Nov 2025
07 Apr 2026, 14:01
Capitec bank
Hello I have a query with capitec bank i did. Cash send on the 13 of March but its vanished on my banking app on redeem voucher I can't find anything on unredeem voucher nothing if I fon them they told me they see the voucher is still there an its not redeem its been a holly week they told me they fix its but no on Sunday I whatsapp them they promised me if I go to the branch today they will be able to send it again to me so that's I can withdraw the cash when I reach the they fone the main branch but now they told me to wait another 48 hours an I need to use my money im really stressed đ˘
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Replies (4)
Capitec Bank's replyOfficial
07 Apr 2026, 14:37I am really sorry for the inconvenience caused. This can only be fixed at the branch. Please reach out if you do not get it, in the next 48 hours
Capitec Bank's reply07 Apr 2026, 14:37
Official
I am really sorry for the inconvenience caused. This can only be fixed at the branch. Please reach out if you do not get it, in the next 48 hours
DS
Delisiwe S's updateReviewer Update
07 Apr 2026, 14:40Since 13 of march whats exactly im waiting for caused i need to use my money today that's why I kept my cash send this is unprofessional caused I ask for your help last week Monday till now
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Delisiwe S's update07 Apr 2026, 14:40
Reviewer Update
Since 13 of march whats exactly im waiting for caused i need to use my money today that's why I kept my cash send this is unprofessional caused I ask for your help last week Monday till now
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Delisiwe S's updateReviewer Update
07 Apr 2026, 14:43I was in the bank today they told me another story I don't need case number but my money on Monday its was case number today another case number
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Delisiwe S's update07 Apr 2026, 14:43
Reviewer Update
I was in the bank today they told me another story I don't need case number but my money on Monday its was case number today another case number
Capitec Bank's replyOfficial
07 Apr 2026, 15:02Hey there â¤ď¸ I havenât heard back from you in a little while, and I completely understand that things can get busy, youâre always welcome to reconnect whenever it suits you.
In future you can call us via the app, it cost you nothing and it is available 24 hours a daysđˇ
Capitec Bank's reply07 Apr 2026, 15:02
Official
Hey there â¤ď¸ I havenât heard back from you in a little while, and I completely understand that things can get busy, youâre always welcome to reconnect whenever it suits you.
In future you can call us via the app, it cost you nothing and it is available 24 hours a daysđˇ