MM
MONICA M

1 reviews | Active since Feb 2012

03 Oct 2016, 15:36

Capitec Bank

<p>I incorrectly sent money to a wrong number thru Capitec Bank,cellphone banking i went to a nearest bank in Meadowdale they tried to phone the client service.I was told and adviced its not their problem its my fault and person received told the bank she knows me she will never return my monwy.i need to pay late sisters daughter for matric dance the money was ment to be sent to her its 2 transaction,25 Sept R1400. & 29 Sept R 400 can the bank bring my money back im disappiointed.</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Oct 2016, 08:40
Official

I acknowledge your posting, and have referred it to Azalea Muller for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank