VM
Vuyokazi M

1 reviews | Active since Apr 2020

03 Sept 2025, 13:29

**** Capitec Bank

Today I woke up to zero funds in my account because Capitec decided to suspend my account because they suspect *****. They didn't call, they just felt like no lets suspend this account. After calling all morning with no assistance I decided to go the bank to get my money back. The branch couldn't help me because everyone has got to go through the ***** department that never answers any emails. Even the consultants are frustrated. I have decided to switch banks after this incident because clearly they do not care about their clients. Imagine the date is the 3rd and you have to borrow money from people to get to work because Capitec takes their clients money. Anyone reading this, do not make this bank your main bank account. They are the ****mers!!

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Sept 2025, 14:36
Official
Good day Vuyokazi, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec