CAPITEC BANK

Good day

My name is Sibusiso Radebe , Id no : ***. I took 3 months loan with capitec in 2002 and I was not aware that the was an outstanding of R500, I tried to apply for credit from capitec and I was told that the I have been blocked from capitec system and the outstanding fund have been written off due to this is long time ago and capitec will not assist me in future.

This is a new experience to me that, I cannot be offered service due to the R500 I owe capitec 20 years ago ? I was not informed by capitec that I had an outstanding of R500 and the was no means of trying to recover this R500 from me by any of the debtors company. No summons was send to me regarding this outstanding amount ,20 years later I have been refused service due to R500.

I have ask the lady if the is anyway that I can settle or means of sorting out this and she told me that this long long time ago and the is nothing can be done. they also can not access or remove the information. This is very strange!

Could you please send me the proof that I was summons for this R500 and I refused to pay, I will be taking this up with the right channels as I am not been treated fair in this matter. I cannot be blocked service due to matter occurred 20 years ago and I am not offered opportunity to settle this outstanding or the was no effort done by capitec. I would have settled outstanding years ago, if i was made aware of it. I have saving account with capitec and always utilizing the account if I have queries time to time i will go to the branch and not even one consultant ever informed me about this amount, while they have this information in front of them.

Please send me the letter confirming why I have been refused services / block for the entire of my life due R500 from capitec and all correspondence which were send to me trying to recover this R500.I will be taking matter with relevant regulators