PN
Pulane N
1 reviews | Active since Oct 2020
11 Mar 2023, 16:59
Capitec bank
Today as Tebogo Maleho i a sub-standard service from Capitec consultants in Bloemfontein St Andrew branch,i have switched to capitec bank since 2013 and everything was good about them until lately even the management included they are not at great assistance towards their clients lack of skills on problem solving...all they know is to reap off my hardworked money of which they dont want to reverse it back to my account. As the things stands i will have to reconsinder banking with them and look for other options and lastly i would not advice potetial clients to consider Capitec as they dont understand the definition of customer service.
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Replies (2)
Capitec Bank's replyOfficial
12 Mar 2023, 08:11Good day Pulane Nakane
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply12 Mar 2023, 08:11
Official
Good day Pulane Nakane
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
PN
Pulane N's updateReviewer Update
13 Mar 2023, 18:40I fail to understand why capitec dont take this matter seriously as i still want my money they took from my bank account,and think they will just get away with it...i send you all my details on saterday and just ignore it and i just wont rest before i get my hard-earned money back...
PN
Pulane N's update13 Mar 2023, 18:40
Reviewer Update
I fail to understand why capitec dont take this matter seriously as i still want my money they took from my bank account,and think they will just get away with it...i send you all my details on saterday and just ignore it and i just wont rest before i get my hard-earned money back...