LB
Lelo B

1 reviews | Active since Oct 2023

10 Oct 2023, 07:45

Capitec Bank

I mistakenly transferred money to a wrong account , Russell's account (furniture shop) as soon as I notice that I went to capitec to ask then to reverse the money ....they said I should wait for 7-14 days ...well I waited , after that instead of reversing my money they debited R160 from my account 😒 I called them they said to me unfortunately this problem cannot be resolved

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Replies (1)
Capitec Bank
Capitec Bank's reply10 Oct 2023, 08:00
Official
Good day  Lelo

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank