PT
Pretty T

1 reviews | Active since Aug 2022

29 Aug 2022, 19:49

Capitec bank

On the 24/08/22 when I login to my app there was no saving account and even my money was gone.my sister sent me R1000.00 and her name is T .Gumede.and I have another fixed account on my app in other account there was R1300.00 but I only found R500.00 they take R1000and R800from my fixed account the total amount is R1800.00 which I don't have an idea what happened to my bank account.i call the Capitec bank they said my account has been hacked, it is under investigation, yesterday I went to the Capitec Branch they say my account is hacked and there is someone who transfer R21000.00 and then take it out which I don't know anything about it.i need help please

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Aug 2022, 19:51
Official
Good day Pretty 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank