BZ
Brenda Z
1 reviews | Active since Jul 2022
30 Aug 2023, 14:16
capitec bank
i transfer money to a wrong account and capetic didn't want to assist as they're responsible to stop the account but instant they told me to open a civil case asking myself what case am i opening while I'm the one who did a mistake so capitec failed me as a customer big time and it was not just a small amount half of my salary.
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Replies (2)
Capitec Bank's replyOfficial
30 Aug 2023, 14:29Good day Brenda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply30 Aug 2023, 14:29
Official
Good day Brenda
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
BZ
Brenda Z's updateReviewer Update
31 Aug 2023, 09:09now you are telling me to go to small claim court simple thing why don't you block the account of that person then he will come forward. we are doing online banking for us to be on a safe side and to save time and now I'm goanna spend time to the court and wait for another year for my case to be solve. this is so poor service continue capitec eat our money.
BZ
Brenda Z's update31 Aug 2023, 09:09
Reviewer Update
now you are telling me to go to small claim court simple thing why don't you block the account of that person then he will come forward. we are doing online banking for us to be on a safe side and to save time and now I'm goanna spend time to the court and wait for another year for my case to be solve. this is so poor service continue capitec eat our money.