Capitec bank

Hi On 17th October we are involving in a armed ******* the ******s transfer money from my husband account to my accounts and capitec bank ***** company Send the massage to my husband Edwin makofane advising that it was not a *****ulent It was a regular payment case closed and the ******s getaway with R55000 and capitec bank ***** they refund only R2000 during the investigations Nedbank ***** company requires some documents from capitec bank ***** company they provided the documents confirmed that it was the *****ulent So I don't know what to do please help