TDvD
Thomas Dion van Dalen

1 reviews | Active since Apr 2020

01 Dec 2022, 10:17

Capitec Bank

Reported internet payment on my account Ref *** The bank can not tell me how this payment was done or into what account the money is paid. Reference on my account OZ-ITH Only way my account could be hacked is when I added my bank card details on my MTN app to do payments. Capitec has told me report this to SAPS before they have even investigated my complaint yet. Not happy with my banks handling of my problem.

0
Replies (1)
Capitec Bank
Capitec Bank's reply01 Dec 2022, 11:21
Official
Good day  Thomas
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 
Kind regards Capitec Bank