KM
Katlego M

1 reviews | Active since Nov 2019

12 Nov 2019, 11:05

Capitec bank

Capitec bank blocked my savings account just because someone send money to me by mistake then the person called and I couldn't answer my phone because I was at work then Capitec bank blocked my account just like that without informing me

please help me

0
Replies (2)
Capitec Bank
Capitec Bank's reply12 Nov 2019, 16:16
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
Capitec Bank
Capitec Bank's reply04 Dec 2019, 11:31
Official
Good day Katlego

Kindly be advised we have tried contacting you to no avail.

Please refer to the email sent to you on 04 December 2019.

Kind regards
Capitec Bank