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Nonceba N

1 reviews | Active since Mar 2023

15 Mar 2023, 10:15

Capitec bank

If I could give 0 stars, I would definitely do it. I have given 1 star because I don't have a choice. Anyway, I received some money into my account yesterday. Jiki jiki my savings account is blocked and I cannot use it. So what about my money? These banks are using us to eat our monies. What did I do wrong? Why not contact me if there's anything wrong? Why rush to block my account without discussing with me first? To say I'm disappointed with this bank is an understatement. Fix this error before I take drastic measures.

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Replies (2)
Capitec Bank
Capitec Bank's reply15 Mar 2023, 22:04
Official
Good day *****ba

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards
Capitec Bank

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Nonceba N's update19 Mar 2023, 16:23
Reviewer Update
I need to close the account ASAP. Don't call me to resolve this issue. Let's talk about closing it down because I am done with you guys!!!