JG
Jabulile G

1 reviews | Active since May 2023

19 May 2023, 15:10

Capitec bank

I'm not happy about capitec bank service it's poor very poor there closed my bank account and i asked why there closed my account there tell me that someone was sending me some money and I was explain about that and there asking me a affidavit and i send them on 27 of March 2023 bt there was still keep closing my account i asked again why my account still closed there say send us another affidavit I do that on 11 may 2023 bt still my account its closed I'm sick and tired of this ******* please help me.

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Replies (2)
Capitec Bank
Capitec Bank's reply19 May 2023, 15:47
Official
Good day Jabulile 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank 
JG
Jabulile G's update19 May 2023, 16:24
Reviewer Update
You know what? I'm so fed-up and disgusted by Capitec bank, they make fool of me, they closed my account. When I complained and forwarded a query, they requested for some documents to be emailed to them of which I sent them on the 27th March. That wasn't enough for them, because on the 11th May 2023, they asked for more documents, I sent them too, and that was after I did the follow-up as I was stressing out. The fact that my bank account is still closed makes me sick. Capitec bank is a ****, cannot be trusted at all 😡