tM
thandokazi M

1 reviews | Active since Jul 2016

26 Jul 2016, 04:37

Capitec bank

<p>I was at Capitec Bank on friday last week to deposit a cheque and I was told that the cheque reader is not working, mind you its not written anywhere that it is not working, I went back again on Monday n I was told the same story, I asked the man at the door when will they fix it he said mabye it will take a week, so my question is what do I do now, should I leave for another bank that knows peoples needs,Secondly why does it take 14 days wheres at FNB it only takes 7 days, 14 days is a very long time people its ridiculous man</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Jul 2016, 06:40
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank