RE
Riaan E

1 reviews | Active since Dec 2018

16 Sept 2020, 07:23

Capitec Bank

Good day. Capitec Bank handed me over to Nimble Collection. I got a sms from Nimble collection to arrange payments. I only have a savings account with Capitec, a bid confused. My wife received the same, she has no account with Capitec. Is my bank balance to low? If someone has a cash flow problem, try another scheme. Please do your homework before you send sms. Regards.

0
Replies (2)
Capitec Bank
Capitec Bank's reply16 Sept 2020, 11:23
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank
RE
Riaan E's update17 Sept 2020, 18:59
Reviewer Update
Good day. Capitec Bank called me today and said that they will look into the matter regarding Nimble Collection. I have always had good service from Capitec Bank.
Regards.