MP
Michelle P

1 reviews | Active since Mar 2022

29 Jul 2025, 12:14

Capitec Bank

Got ****med. Went to the bank as some *****ulant payments was pending. Capitec Assistant Manager called the *****ulant Dept and confirmed I do not have scan2Pay on my phone. Assistant manager saw more *****ulant Deals going off whilst I was sitting in front of him. Long and the short - I lost just over R4250 and got a sms from Capitec advising I had Scan2Pay activated on my phone and they can therefor not assist.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Jul 2025, 12:37
Official
Good day Michelle, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec