Capitec Bank

Capitec bank is always off line. The staff are very disrespectful at the call Centre. Lady by the name of Yolanda has not been properly trained. Can not answerer question related to the banking accounts of their clients. I telephoned 3 times and nobody could answer my question. When you go into the account and go to the history of account and ask for a print out they give you 4 options Quick interchange file(Qif) Comma Separated Values (csv) Open Financial Exchange OFS-old) Open Financial Exchange (QFX-NEW) It does not matter which one you down load, on opening one is told File down loaded is *******. Down load again. When you contact them you are told you must e-mail the PDF document to yourself on opening the same story the file is *******. The staff at the bank helps one person but can't help anybody else with the same problem. hand the problem over to the next person who is suppose to help explain the problem but can not do it themselves. *********** of working with clients and explaining how to operate their system themselves . You have the app on the telephone they can't even work it. This is unacceptable to the clients I always had a good word for Capitec Bank but never again will I support them by telling other people to get an account at Capitec Bank.