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Nkululeko N

1 reviews | Active since Nov 2018

19 Nov 2018, 14:55

Capitec Bank

Capitec's service has deteriorated over the years After banking with them for over 4 years, they have dropped the ball. Their ATM swallowed my money and I have not been compensated. Pathetic service! I had to wait a long time for one of their consultants to get assistance from their call centre. Again! ********** service. I am definitely moving to another bank after this.

How do you not have ATMs that work? A bank that robs its clients of its money in 2018? Pathetic! I am going to gladly move to another bank!

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Replies (1)
Capitec Bank
Capitec Bank's reply19 Nov 2018, 15:40
Official
Good day 

I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Complaint Management
Capitec Bank