HH
Happiness H
1 reviews | Active since Feb 2016
26 Sept 2023, 12:54
Capitec Bank
I'm soo disappointed with Capitec bank. Last week Friday morning on the 22nd of Sep 2023 I bought MTN data and airtime using my Capitec App but till today i didn't received my airtime and data when I contact capitec they keep telling me that it MTN problem but when I'm contacting MTN they told me that their don't have recharging issues and I believe MTN because I used different bank to recharge but I didn't have recharging problem. I'm just wondering how many people they having the same problem as mine. Capitec must pay back my money.
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Replies (2)
Capitec Bank's replyOfficial
26 Sept 2023, 16:08Good day Happiness
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply26 Sept 2023, 16:08
Official
Good day Happiness
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
HH
Happiness H's updateReviewer Update
03 Oct 2023, 15:24Capitec is something else. Honestly I don't like this bank anymore. I don't know what will happen next. I have to make a decision soon if I still need to use this bank.
HH
Happiness H's update03 Oct 2023, 15:24
Reviewer Update
Capitec is something else. Honestly I don't like this bank anymore. I don't know what will happen next. I have to make a decision soon if I still need to use this bank.