1 reviews | Active since Sept 2018
Capitec Bank
I wish to write a negative review regarding the poor service level received at Capitec Forex. Each month I receive child support grant from the UK and it is to be credited into my account. You find that the funds are received and they can take a very long time to credit. Sometimes, I'm forced to call in and the waiting in the queue is so long, one can even hold on for a full hour waiting for a consultant.
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Sugeibah Ganief for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Good day
As discussed telephonically, I confirm the matter has been dealt with.
Complaint Management
Capitec Bank
Best regards,
Good day
As discussed telephonically, I confirm the matter has been dealt with.
Complaint Management
Capitec Bank
Best regards,
