AN
Amandla N

1 reviews | Active since Apr 2018

26 Apr 2018, 12:20

Capitec Bank

I was saddened by Capitec Bank when they could not reverse my money after I transferred it using cellphone. I was asked to call the client myself. I had proof of the wrong cellphone. Capitec bank can not even put a hold on the account. It is really disgusting because this is your banking service.

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Replies (1)
Capitec Bank
Capitec Bank's reply26 Apr 2018, 14:43
Official

I acknowledge your posting, and have referred it to Kadi Diallo for immediate attention.

Feedback will be provided within 5 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank

Best regards,