BM
Bernard M

1 reviews | Active since Nov 2018

12 Mar 2025, 11:54

*********** Capitec bank

Capitec bank has failed again to issue a report of the claim or to advise as to what's happening with our claim even after one of Thier consultants advised that they will get hold of me by COB yesterday the 11th. The initial claim was submitted on the 04 March 2025 ,we need to bury the deceased and they aren't coming to the picture . This shows how *********** they are .Case ***7

0
Replies (2)
Capitec Bank
Capitec Bank's reply12 Mar 2025, 12:37
Official
Good day Bernard, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
BM
Bernard M's update12 Mar 2025, 12:51
Reviewer Update
I do not need a person to contact me because I will need to explain from scratch . I need a detailed report on the policy claim .