EW
Ellen W
1 reviews | Active since Jul 2024
25 Jul 2024, 22:54
Capitec Bank
I ve complain about capitec bank.Ive received a email on Monday 15 July stated that the loan appartmen will contact me.The next day a guy named Gavin called me and helpfull.He promised that someone else from the loan appartmen will get back to me.That was on Tuesday i still awaiting for that someone' to get back to me.Its been almost 2 weeks now.No updates regarding my loan.As i mentioned before im a Capitec acc holder and their customers got treated like this
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Capitec Bank's replyOfficial
26 Jul 2024, 07:22Good day Ellen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply26 Jul 2024, 07:22
Official
Good day Ellen
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.