Capitec Bank

<p>Hi , I'm writing this review on behalf of my Aunt , her name is Maureen Letsoalo , she took a R22000 loan from Old mutual back in 2015 october , the money was deposited to her capitec account and then sge withdrew R12000 , on the 28th October 2015 the balance of R10000 was withdrawn with the amounts of R5000 each , she says her phone froze and she didnt know that such events were taking place . So after a few hours when the phone started working again she tried to purchase airtime and that's when she discovered that she had R0 balance so she decided to go to capitec bank to find out whats going on , she spoke to the daveyton branch manager and he told her the money was withdrawn via cell phone banking and there's nothing they could do about it , she opened a crimal case about the issue but still nothing has been done to help her , capitec only closed the account and opened a new one but she still had to pay the debt , is there anything that can be done at least to help her come into terms with everything.</p>