Capitec Bank *****

Following a call from a supposedly Capitec ***** Dept agent advising me that my account needed to be reviewed as there seemed to be some uncleared debit order from 2022. The agent knew my name, my account number, my ID number, my husband’s name and cellphone number. I did not give out any personal information, including my PIN. Through various verification processes I was de*****ed of R6780, and my husband’s account of R35 000. They knew our balances, so they could clear us out.! We strongly suspect this was an inside job, but Capitec say that they tried to get our money back before it moved out of their system, but were unsuccessful. They have subsequently closed the case. Can you believe this unprofessional and uncaring attitude.