1 reviews | Active since Sept 2015
Capitec Bank
<p>My Capitec Bank debit card have expired and now they want me to get one before opening tax free account. I don't use the debit card and now I need to pay for the new card. To me they hide their cost!!!</p>
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
I acknowledge your posting, and have referred it to Oscar de Villiers for immediate attention.
Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
The explained why I need to pay for debit card and I understand their reason. They refunded my card fee as a courtesy. I still don’t understand why you must have a valid debit card to utilise your own accounts at Capitec Bank. They never asked for the card when you visit them and they have other security measure to make sure you the correct person.
The explained why I need to pay for debit card and I understand their reason. They refunded my card fee as a courtesy. I still don’t understand why you must have a valid debit card to utilise your own accounts at Capitec Bank. They never asked for the card when you visit them and they have other security measure to make sure you the correct person.