NN
Nontando N

1 reviews | Active since Feb 2017

17 Feb 2017, 17:42

Capitec bank

<p>It is frastrating that a person can not access their money because this bank is offline last year december i was debite twice for airtime even now still they are still investigating the matter now I cant get my own money because of them being offline well that is bull.</p>

0
Replies (2)
Capitec Bank
Capitec Bank's reply20 Feb 2017, 08:55
Official

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Riaan Jacobs will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank

Capitec Bank
Capitec Bank's reply20 Feb 2017, 08:55
Official

Please accept my sincere apologies for the frustration which you have endured as a result of this incident.

Riaan Jacobs will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved to your satisfaction.

Complaint Management

Capitec Bank