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Louwrens K

1 reviews | Active since Mar 2016

05 May 2026, 13:36

Capitec bank

For anybody thinking of opening a savings account with Capitec. Think again. Anybody that made a payment into your account can with a click of one button report your account as a "***** account" They don't even need a SAPS case number. You will then be told that the person has 7 days to open a case at SAPS in the mean time they will investigate the payment. In the mean time they will/can close your account completely. Anybody making a payment into your account will receive a message that your account is flagged/closed due to suspicious activity. So you are basically be a *****ster in there eyes immediately. You can phone them as many times as you like, you can send in avadavat, emails everything, but they only need one sides story to make up there mind.

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Replies (2)
Capitec Bank
Capitec Bank's reply05 May 2026, 14:46
Official
Good day Louwrens Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
LK
Louwrens K's update06 May 2026, 13:09
Reviewer Update
So Capitec closed my account without being able to give me any reason. The ***** department now had this matter for more than 14 days. But it seems that none of the information given to them is on the system, so every time you speak to someone, you have to give them all the information again. The person that made the payment into my account, has received his money back, and the balance of the money in my account has now been ****** by Captec Bank, as I am not allowed to get it back as they decided they are closing my account. Although the staff, is very friendly, nobody does anything. I would like to know based on what are they taking my money?