Capitec Bad Services

I had enough of Capitec Bank's bad services, I have opened a new bank account in less than 10 minutes today, busy changing my debit orders to my new bank account. This is now month 4 on which the banking app is offline on the 25th of the month, my salary only reflects in my bank account after 7pm on the 25th, when calling your call center I was informed by a rude employee that it is my employers fault that my salary is late, however I never use to have these problems, at out firm there is other employees also banking at Capitec with the same issues. You guys want to provide a service to the whole of South Africa and then you can't take the heat.