Capitec Bad Service
I am not happy with Capitec bad service. It's really useless to use Cardless at Capitec yesterday on 29 June 2020 i was at Station Eastern Johannesburg I wouldn't withdraw without my card I had to do a new card for R70 I didn't want because Cardless was not using. I was told they are offline from last week Thursday. Why do Capitec have Cardless when you can't use it?
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Capitec Bank's replyOfficial
30 Jun 2020, 10:53Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply30 Jun 2020, 10:53
Official
Please accept my sincere apology for the frustration you experienced as result of this incident.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank