SA
Shanaaz A
1 reviews | Active since May 2019
05 Mar 2024, 18:57
Capitec bad service
My bank has submitted a ***** claim against a Capitec account Holder in January. My bank confirmed they secured the money for refund. To date I'm yet to receive my refund from Capitec bank. My bank keeps requesting the refund but no response from Capitec.
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Replies (2)
Capitec Bank's replyOfficial
05 Mar 2024, 19:07Good day Shanaaz
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply05 Mar 2024, 19:07
Official
Good day Shanaaz
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
SA
Shanaaz A's updateReviewer Update
05 Mar 2024, 19:08Thank you for your reply and await your response.
SA
Shanaaz A's update05 Mar 2024, 19:08
Reviewer Update
Thank you for your reply and await your response.