KT
Kutlwano T
1 reviews | Active since Jun 2023
28 Jun 2023, 09:48
Capitec bad service
I have a problem when I send cash sends to people I don't receive sms's I get them sometimes but I always retrieve the C number however in this case when I retrieved the C number the voucher was redeemed at a location I do not know and I don't know how, the consultants have been very useless when I asked how this information got out I'm just do furious and disappointed in Capitec it's a nonsense bank
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Replies (3)
Capitec Bank's replyOfficial
28 Jun 2023, 12:04Good day Kutlwano
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Jun 2023, 12:04
Official
Good day Kutlwano
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
KT
Kutlwano T's updateReviewer Update
28 Jun 2023, 15:10I already went to Ferndale mall Capitec branch and I am not happy with the feedback that I got I'm not happy with the bank and I need my money back
KT
Kutlwano T's update28 Jun 2023, 15:10
Reviewer Update
I already went to Ferndale mall Capitec branch and I am not happy with the feedback that I got I'm not happy with the bank and I need my money back
KT
Kutlwano T's updateReviewer Update
13 Jul 2023, 13:51The worst part is that the agents don't even listen I asked for a call back in 15minutes when they called about my review and nobody called thereafter, the service that I have received from Capitec bank after so many years of banking with them is just horrible!
KT
Kutlwano T's update13 Jul 2023, 13:51
Reviewer Update
The worst part is that the agents don't even listen I asked for a call back in 15minutes when they called about my review and nobody called thereafter, the service that I have received from Capitec bank after so many years of banking with them is just horrible!