BE
BJ E
1 reviews | Active since Nov 2017
19 Nov 2025, 16:00
Capitec bad service
I logged a complaint 5 days ago and no proper feedback/resolution since. Poor Communication (a lack of). When following up from my side the only response I get is that the complaint was received and Capitec is 'looking into it'
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
19 Nov 2025, 16:56Good day BJ
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Nov 2025, 16:56
Official
Good day BJ
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
BE
BJ E's updateReviewer Update
21 Nov 2025, 13:51Good day,
7 Days now since I logged my initial complaint at Capitec and two days after I logged the same complaint on Hello Peter and the issue is still not resolved.
How on earth can Capitec not sort out a simple issue on a normal Credit Card? What is going on Capitec? How much longer must I wait. ? Am I not important or worthy enough?
7 Days now since I logged my initial complaint at Capitec and two days after I logged the same complaint on Hello Peter and the issue is still not resolved.
How on earth can Capitec not sort out a simple issue on a normal Credit Card? What is going on Capitec? How much longer must I wait. ? Am I not important or worthy enough?
BE
BJ E's update21 Nov 2025, 13:51
Reviewer Update
Good day,
7 Days now since I logged my initial complaint at Capitec and two days after I logged the same complaint on Hello Peter and the issue is still not resolved.
How on earth can Capitec not sort out a simple issue on a normal Credit Card? What is going on Capitec? How much longer must I wait. ? Am I not important or worthy enough?
7 Days now since I logged my initial complaint at Capitec and two days after I logged the same complaint on Hello Peter and the issue is still not resolved.
How on earth can Capitec not sort out a simple issue on a normal Credit Card? What is going on Capitec? How much longer must I wait. ? Am I not important or worthy enough?
BE
BJ E's updateReviewer Update
21 Nov 2025, 16:26Hi,
Still nou feedback / response from Capitec ?
Still nou feedback / response from Capitec ?
BE
BJ E's update21 Nov 2025, 16:26
Reviewer Update
Hi,
Still nou feedback / response from Capitec ?
Still nou feedback / response from Capitec ?