Capitec bad for forex traders

I have recently funded my forex trading account via Capitec thinking is truly a bank suitable for people's need, I made 900Eur in profits using XM as my broker. When I try to withdraw my profits, everything went well on the xm side... However, Capitec is not reflecting my money, its been 3 weeks now and I still haven't heard anything form Capitec. When I consult with XM. They even took the initiative to walk me through their process to show that indeed its not their side. I'm very furious with this because 900 Eur is close to R15 000 which I just lost because of Capitec. I highly advise people to stay away. Even if a representative sees this post. They'll just ignore it because they know they are milking people. I tried withdrawing with FNB... Just a small amount to test, the money was in my account within 5 days as promised. Even today I'm still waiting for Capitec to bring back that money