Capitec Bad Client Care Service

I have a credit budget facility that was mistakenly activated. I called the Capitec client care, provided my info the system kept on kicking out I don't know why and I had to re provide my details till my airtime was depleted. When I asked to call me back said they are not calling back.

I bought the airtime again, and I called again, provided my information and the lady was helping put me on hold for more than 6 minutes and my airtime was depleted again.

This was bad service, I am left with the credit budget that I am paying and charged interest that I should not be paying. Already wasted money on airtime :-(

I am not satisfied at all with this.