SR
Sabrina R
1 reviews | Active since Mar 2014
19 Nov 2015, 11:51
Capitec bad business etiquette
They canceled the services with no notification due to a reps wrong information<br> Then wanting to collect device with no paperwork or reason for cancelation,when asked why no one has a valid reason or proper paperwork in place. <br> Total lack of business etiquette,lack of respect
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Capitec Bank's replyOfficial
19 Nov 2015, 15:54Hello Sablu,
Please accept our apologies for the poor service experience you had!
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Capitec Bank's reply19 Nov 2015, 15:54
Official
Hello Sablu,
Please accept our apologies for the poor service experience you had!
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank
Please accept our apologies for the poor service experience you had!
Oscar de Villiers will take ownership of this investigation and will provide you with feedback within the next 3 working days. I trust that the matter will be resolved successfully.
Complaint Management
Capitec Bank