PP
Petersen P
1 reviews | Active since May 2019
13 May 2019, 12:50
Capitec BAD BAD SERVICE
Bad service. My child's account was emptied and Capitec tell me the is no way that someone could have withdrawn or use the card without the original. Even after I had told them a number of times the card is always with me as I opened the account to save for my daughter and no one knew the pin not even her. Their investigation is poor ,Sulaiman you service is terrible.
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Capitec Bank's replyOfficial
13 May 2019, 16:37I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Capitec Bank's reply13 May 2019, 16:37
Official
I acknowledge your posting, and have referred it to Wendy Mbelekane for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank