LB
Laura B

1 reviews | Active since Jul 2022

18 Mar 2024, 17:20

CAPITEC backend to be Questioned

For personal banking, call ***, or WhatsApp us on *** Go into the Bank and they treat you "stupid" Cashier No 5 with the name of Amber, had no clue and treated me as if I was wasting her time. Call the ***** line - it either does not exist or you get cut off after holding on for an eternity. Connect to the Whatsapp - WhatsApp us on *** and they respond "there is not a ***** department on this platform.

How many people have checked their Credit Card statements to see if additional incoming payments are being shown as a Debit or a Credit.

CAPITEC is going down.

0
Replies (1)
Capitec Bank
Capitec Bank's reply18 Mar 2024, 18:44
Official
Good day Laura  

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank