Capitec attend my case. Fairly and open my account

It's marks 5 months with no help from capitec My account was placed on hold bcs I've played prepaid sceme not knowing I'm not allowed was told the account was placed on hold cs it's a syndicate yet Iwas a member i provided all the evidence showing I was a investor like others. ,such as back office ,money that was widrawed Iwas told case is in with the NCC. ICANT GET HOLD OF THE NCC AND CAPITEC AS WELL CANT GET HOLD OF THEM. THE PROCESS IS TOO LONG THE MUST BE A CONCLUSION REQUIRED BY OMBUDSMAN IWAS TOLD CAPITEC HAVE A RIGHT TO RESTAITE MY ACCOUNT IF NCC DOESNT PROVIDE EVIDENCE AGAINST THE HOLD ,YET CAPITEC CANT GIVE ME FEED BACK REGARDING THIS. MY CHILDREN ARE HUNGRY. AND FAMILY MEMBERS WHO SENT ME MONEY TO INVEST ON THEIR BEHALF ARE HARASSING ME ,ON THE OTHER PLAN WHERE WE HAD WOMEN SOCIETY STOKFEL. ITS WAS PLACED AS WELL ON HOLD. PPL ARE FIGHTING ME DAY AND NIGHT REGARDING THIS MATTER. STILL NOT YET RESOLVED I ASK CAPITEC MANAGEMENT TO LOOK MY CASE. IAM A VICTIM OF CIRCUMSTANCES. NEVER DONE ANYTHING WRONG IVE BEEN LOYAL CUSTOMER FOR 10 YRS NEVER VIOLATED ANY CAPITEC ACCOUNT ,THIS IS CAUSING ME STRESS BCS IFEEL LIKE MY BANK LET'S ME DOWN BCS PROTOCOLS WERE NOT FOLLOWED INJUSTICE OCCURRED IN MY CASE. EVEN AT THE BRANCH TELLERS FEEL PITY FOR ME EVERY TIME AND DO SAY CAPITEC ACCUSED ME WRONGLY IN THIS MATTER. SO IPLEAD CAPITEC TO UN OPEN MY ACCOUNT. I EVEN THINK OF COMMITING SUICIDE BCS OF FUSTRATION IM GETTING. NO RESPONSE NOW ITS A NEW YEAR ILL ENTER NEW YEAR. IN DARK SHADOW NOT KNOWING WHAT IS MY FAITH IN MY CASE,EVEN NCC. IF THEY ARE INVESTIGATING WHY CANT THEY INVESTIGATE ME OR GET INTOUCH TO GIVE ME FEED BCK 5 MONTHS OF SORROW IFEEL LIKE IM BEING LET DOWN BY THE BANK ITRUSTED. WITH MY MONEY MY ACCOUNT IS 1Acc;*** Cell:*** My ID:*** I urge capitec board to look at my case and come into conclusion. I urge each and every south African. Who can help me. The media to do my story so that the country can know the circumstances I'm facing and the treatment I'm getting from my bank so that all the clients can know what I'm facing.