jS
jeremy S

1 reviews | Active since Oct 2011

02 Jun 2022, 09:39

Capitec Atms non operational state

I am really disgusted with the poor state of there atm machines. The Capitec atm in our area, has had a "not in service" message now for weeks and up until this day it has not yet been repaired. The next nearest atm (Capitec atm at Lansdowne corner in Cape Town) is in the exact same state. Another thing I've noticed is that many of there atms, no longer allow withdrawing your ewallets. Lastly Capitec says you can simply withdraw funds at Shoprite, Pick n Pay, etc, but when you go there, they say they don't have enough cash flow or float.

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Replies (2)
Capitec Bank
Capitec Bank's reply02 Jun 2022, 12:59
Official
Good day Jeremy

Thank you for letting us know of your concern, and for your patience while we explore this matter. 

We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
jS
jeremy S's update06 Jun 2022, 11:56
Reviewer Update
Dear Capitec.

Thank you for your prompt response and the atm in question is now working again. Very happy indeed!!