NM
Nthabiseng M

1 reviews | Active since Dec 2021

27 Dec 2021, 13:40

Capitec ATMs closed FOR NO REASON

I'm currently standing in a queue at the Mabopane Square Capitec ATM. I'm appalled that they only opened one ATM and have closed the rest. Other Malls like Menlyn shopping centre, Brooklyn Mall, Woodlands mall etc etc do not close their ATMs. This is frustrating. Why open a bank only to close all ATMs except for one ATM. The queue here is sooooo long that I've been waiting here for an hour. That's a very long time to stand at the ATM. I'm very upset about this situation.

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Replies (2)
Capitec Bank
Capitec Bank's reply28 Dec 2021, 09:43
Official
Good day Nthabiseng 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank
Capitec Bank
Capitec Bank's reply22 Feb 2022, 12:43
Official
Hi Nthabiseng

Thank you for your patience as we worked through your matter. We can confirm that it has been resolved. 

You may contact Client Care or visit any Capitec branch should further assistance be required.

Kind regards

Capitec Bank