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Palesa S

1 reviews | Active since Mar 2009

01 Nov 2018, 09:24

Capitec atms always offline

Capitec not so Long ago I posted this and it’s not even a month and we can’t deposit money on the said atm again. Is posting on hellopeter the only way to get your lazy staff to do their job ?

Capitec bank you never service your ATMs. The atm ya primrose square has been offline for the past 4 weeks that’s the whole month. Now we can’t even withdraw money. Where do you think we should your atms if you are failing to survive them? You go to Bedford centre you have a big branch but can’t make deposits. You go to Germiston same story your atm can’t make deposits cos it’s offline. What is wrong with you people ?

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Replies (1)
Capitec Bank
Capitec Bank's reply01 Nov 2018, 13:12
Official
I acknowledge your posting, and have referred it to Nondi Tsholoba for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank