1 reviews | Active since Jun 2011
Capitec atm took my R1000
So I went to deposit money into my Capitec card. The guy before me deposited money twice, he then stepped back and said the machine doesn't sound right. He got receipts. So I inserted my card. I put my R1000 cash into the machine. R50 notes x 4. R200 notes a x 2. R100 notes x 4. The machine then asked me which account I want I to go into on my card. And all of a sudden said deposit cancelled. I got no receipt. Nothing. Just the atm camera. It was at 20:45. When it said deposit cancelled I got no message stating my R1000 reflected. Then a random receipt stating withdrawel cancelled insufficient funds? But I never tried to draw money? The machine took my money. It then still gave me my card back. I took a photo of it then stating: out if service. For a whole minute. Where it switched back to normal like nothing happened. ATm 6899 in Delmas for deposits. This needs to be put into my account immediately.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards Capitec Bank
